A telecaller is an individual who has telephonic conversations representing a company, with existing or potential customers. The primary objective of the telecaller job role is to generate leads or sales, depending on the target of the company.
What are the essential skills required for a telecaller? To be a successful telecaller, you need to possess a combination of skills that include excellent communication skills, both verbal and written, as well as the ability to handle customer interactions with patience and professionalism.